Frequently Asked Questions
Find answers to our most commonly asked questions. This section offers quick and clear information to help you understand our services and how we can assist you.
Yes, our exclusive leads are yours and yours alone. This means they will not be resold or shared with other agents. When you work with exclusive leads, you benefit from having no competition on the same lead, allowing you to maximize your opportunities and focus solely on converting those leads into clients.
We adhere to strict DNC (Do Not Call) and TCPA (Telephone Consumer Protection Act) regulations to ensure compliance and protect both consumers and clients. Our calls are made only to individuals who have opted in through Jornaya data, confirming their consent. Additionally, our Quality Assurance team rigorously screens leads for any blacklisted numbers or potential litigators before delivering them to clients. This thorough process helps us avoid compliance issues while providing fresh, exclusive leads.
We will work with you to identify prospects and build a media plan to determine the right people to call. Our representatives will call to confirm interest as well as contact information and ask qualifying questions unique to your business to make sure every lead is valid and ready to speak with a member of your team. If the person is a right match for your business, we can warm transfer or send the lead to you in real time or through a variety of different transfer methods. How are the leads sent? We offer a host of flexible options to get you the qualified leads. We can accommodate any type of transfer or packaging.
Warm Transfers
HTTP POST
Custom API’s
XML
Batch File
FTP or Email
Unlike typical call centers, we operate more like a customer service center, focusing on delivering an exceptional experience and effectively communicating your value proposition. Our representatives achieve quality scores above 97% and are trained to build rapport and carefully qualify leads, ensuring you only engage with prospects that are a good fit.
Additionally, we are results-driven and continuously improve based on client feedback. We analyze call data and client input to refine our lead generation processes, ensuring you receive the highest quality leads and optimal results.